How to Raise a Complaint

Last updated: October 2026

Homeowners who contact Rollingminds Floor Coating deserve fair treatment. If something goes wrong, we want to know. This page shows how to raise a concern and what to expect afterward. It is a general template, not legal advice.

What You Can Tell Us

Reach out about any of these:

• How a call or message with Rollingminds Floor Coating went
• How your personal data was used or protected
• Anything on the site that looks wrong or confusing
• How a provider we referred you to behaved

If the Issue Is With a Provider

Providers in our network are independent companies. Each one handles its own quotes, prices, products, warranties and customer service. If you are unhappy with a floor coating job, first raise it with the provider in writing. Keep copies of everything you send.

Please tell us too. Your feedback helps keep the network honest, and providers who repeatedly fall short may be removed. Still, Rollingminds Floor Coating cannot settle contract disputes, handle warranty claims, refund a provider's charges or act on a provider's behalf.

What to Include

Write to contact@rollingminds.living and give us:

• Your name and contact details
• The date you reached us or the provider
• The number you called or the form you used, if you remember
• The provider's company name, if you know it
• A short account of what happened and what outcome you want

What Happens Next

We will confirm by email that we got your message, usually within a few business days. Then we will look into it, which may include speaking with the provider. After that, we will tell you what we found and what we plan to do.

If You Are Still Unhappy

If our reply does not settle things, write back and ask for a second review. You may also contact your state attorney general, your state consumer protection office or your local Better Business Bureau. If the provider is a licensed contractor, your state licensing board may be able to help too.

Contact

Email: contact@rollingminds.living